Term and Conditions

Last Updated: [Date]

1. Our Watersports Community

Best Surf Discount caters to passionate watersports enthusiasts who value quality gear for:

• Kite foiling and kiteboarding
• SUP (Stand-Up Paddleboarding) adventures
• Downwind SUP foiling
• And all wave-riding pursuits

Our store offers high-performance equipment with straightforward service to get you on the water faster.

2. User Responsibilities

2.1 Account Accuracy

When creating an account or placing orders, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password
• Promptly update any changes to your information

2.2 Proper Equipment Use

By purchasing our watersports gear, you acknowledge:

• These activities carry inherent risks
• You’re responsible for proper equipment use and maintenance
• We recommend professional instruction for beginners

3. Products & Services

3.1 Product Descriptions

We strive for accuracy in describing our:

• Control bars and directional equipment
• Kite foil boards and accessories
• SUP foiling gear and PFDs
• Masts and rig components

However, we cannot guarantee all descriptions are error-free. Contact us if you have questions.

3.2 Product Availability

All orders are subject to stock availability. If an item becomes unavailable after ordering, we’ll notify you promptly.

4. Orders & Payments

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse orders at our discretion.

4.2 Payment Options

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We never store your full payment details.

4.3 Pricing

All prices are in USD. While we check accuracy, errors may occur. We’ll contact you if a price correction is needed.

5. Shipping Policy

5.1 Processing Time

Orders typically process within 1-2 business days (excluding weekends/holidays).

5.2 Shipping Methods

• Standard Shipping ($12.95): DHL/FedEx (10-15 business days)
• Free Shipping: EMS (15-25 business days) for orders over $50

5.3 International Orders

We ship worldwide except certain Asian and remote regions. Customers are responsible for any:

• Customs duties
• Import taxes
• Other clearance fees

6. Returns & Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for:

• Unused, unopened items
• Original packaging and tags intact

Non-returnable items include:

• Opened PFDs
• Custom/special order items
• Installed rig components
• Used or damaged items

6.2 Return Process

1. Email [email protected] within 15 days
2. Include order number and return reason
3. Wait for return authorization
4. Ship to: Best Surf Discount Returns, 2987 Tree Frog Lane, Kansas City, US 64106

6.3 Refunds

• Processed within 3-5 business days after return receipt
• Original shipping costs non-refundable
• Issued to original payment method

7. Intellectual Property

All content on surfshophop.com, including:

• Product designs
• Images
• Text
• Logos

are property of Best Surf Discount or our suppliers and protected by copyright laws.

8. Liability Limitations

8.1 Product Use

Best Surf Discount isn’t liable for:

• Injuries from improper equipment use
• Damage from incorrect assembly/maintenance
• Weather/water conditions affecting performance

8.2 Website Use

We’re not liable for:

• Temporary website unavailability
• Technical issues beyond our control
• Third-party actions affecting service

9. Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

10. Governing Law

These terms are governed by Missouri law. Any disputes will be resolved in Kansas City courts.

Contact Us

For questions about these Terms:

Email: [email protected]
Address: 2987 Tree Frog Lane, Kansas City, US 64106